← Privacy centre

Uply Family

Delete an account or Family

Parents can end their access or request deletion of the entire Family from inside Uply.

Delete inside the app

  1. Sign in as a Parent and open Family.
  2. Scroll to Privacy & account.
  3. Select Delete my Parent account or Delete Family.
  4. Verify the Parent password and complete the confirmation shown by Uply.
Family Owners: an Owner must transfer ownership before deleting only their Parent account. The Owner can instead delete the entire Family.

What each choice deletes

Delete my Parent account

For a non-Owner Parent, this removes Family access and deletes the Parent’s authentication account. The Parent display name is neutralized in retained Family decision history so balances and approvals remain internally consistent.

Delete Family

For the Family Owner, this immediately blocks every Parent and linked Child device. The inaccessible Family record is scheduled for permanent purge after 30 days, including Child profiles, activities, goals, rewards, Family content and active device credentials.

Request deletion without the app

Email dedungana@gmail.com from the email address used for the Parent account and request “Parent account deletion” or “Family deletion”.

To protect Family data, we will verify control of the Parent account before processing the request and will never ask for a password by email.

Retention and confirmation

Family access ends as soon as a valid Owner deletion request is accepted. Permanent Family purge is scheduled after 30 days. Narrow security, deletion-receipt or legally required records may be retained where necessary, and Parent names are removed from retained Family history.

For more detail, read the privacy policy.